Terms of Service

This is an agreement between you or the entity that you represent and Tech Ideas Computer Systems Pvt Ltd (Tech Ideas), governing use of Gross Block online software.

  1. You : You or your, means both you and any entity you are authorised to represent.
  2. Our services : Our services consist of cloud software applications for business or profession. You can access these services using any internet browser that is compatible with them. It is your responsibility to ensure that you have the required internet access and equipment to use these services.
  3. Creating a subscription : By subscribing to our services and agreeing to these terms, you assume the role of a subscriber. As the subscriber, it is your responsibility to make payments for your subscription.
  4. People invited to use Gross Block : A person who is not the subscriber but has been invited and authorised to use our services through a subscription is considered an invited user. If you are an invited user, you must also agree to these terms in order to use our services
  5. The right to use our services : Regardless of whether you are a subscriber or an invited user, we provide you with the access to use our services (subject to your subscription type, user role, and level of access) as long as the subscriber continues to make payments for the subscription, until the subscription is cancelled, or until your access is revoked if you're an invited user.
  6. Subscriber role : We require you to ensure that your information, including your current email address, is kept up to date. Additionally, you are responsible for safeguarding your username and password to prevent theft or misuse. Although our service has minimum password standards, you should ensure that your passwords are very strong and not easily guessed. The stronger your password, the more secure your account will be.
  7. Your responsibilities : We require you to ensure that your information, including your current email address, is kept up to date. Additionally, you are responsible for safeguarding your username and password to prevent theft or misuse. Although our service has minimum password standards, you should ensure that your passwords are very strong and not easily guessed. The stronger your password, the more secure your account will be.
  8. You own your data : We require you to ensure that your information, including your current email address, is kept up to date. Additionally, you are responsible for safeguarding your username and password to prevent theft or misuse. Although our service has minimum password standards, you should ensure that your passwords are very strong and not easily guessed. The stronger your password, the more secure your account will be.
  9. Trial subscriptions : Upon initial sign-up, you have the option to select a free trial, which is subject to the terms that are specified at the time. If you decide to continue using our services after the trial period, you will be charged once you provide your billing information through our services, as outlined in our pricing plan. If you decide not to continue using our services after the trial period, your account information and data will be deleted.
  10. Use of data : When you input or upload your data into our services, we do not assume ownership of that data. However, by using our services, you grant us a license to transmit, store, and back up all the data you submit to us through our services, including personal data of yourself and others.
  11. Confidentiality : We respect your privacy and take data protection seriously. We, our sub contractors, employees or agents will keep the facts coming to their knowledge during or in connection with the performance of the contract strictly confidential.
  12. Restrictions : In addition to all other terms and conditions of this Agreement, you shall not
    1. Pass on or provide access to the Services to any third party .
    2. Permitting the sharing or usage of user licenses by multiple individuals, except for reassigning the user license to a new user
    3. Engage in any activity using the Services that may cause harm or damage to any Tech Idea server, network, computer system, or resource, leading to its disablement, overburdening, impairment or destruction.
    4. Use the Services to transmit or store materials that contain harmful computer codes, files, scripts, programs, viruses, worms, or any other form of malicious software.
    5. Utilize the Services in a way that compromises or disturbs the accuracy, safety, or efficiency of the Services, its components, or the information stored within it.
    6. Breaching any relevant local, state, national, or international law.
    7. Engage in any activity using the Services that is prohibited by law inIndia or promotes such prohibited activities.
  13. Data breach notifications : In the event of unauthorized access to personal data that you have entered into GrossBlock, we will inform you and provide you with information about what has occurred, wherever feasible
  14. Security safeguards : We have implemented technical, physical, and administrative measures to safeguard your data and maintain its security. Despite our efforts to protect your data, no method of electronic storage can be entirely secure, and we cannot guarantee absolute security. If we suspect that someone has gained unauthorized access to your account, we may inform you and restrict access to specific parts of our services until we verify that the user has authorization.
  15. Playing your part to secure your data : It is important for you to take responsibility in keeping your login information secure and not sharing it with anyone else. Additionally, you should ensure that your own systems have strong security measures in place. In the event of any unauthorized access to your password or a security breach on your account or linked email address, you should inform us immediately.
  16. Availability : We aim to ensure that our services are always available around the clock. However, from time to time, we may need to carry out maintenance on our systems, which may result in temporary unavailability of our services. We make every effort to keep any downtime to a minimum. In situations where we have planned maintenance scheduled, we will try our best to inform you in advance. However, we cannot guarantee that advance notice will always be possible.
  17. Access issues : It is possible that you may experience difficulty accessing our services and data due to various reasons, which can occur at any time. This is a known aspect of how the internet operates.
  18. Data loss : When using any technology, there is always a risk of data loss, which cannot be completely avoided. It is your responsibility to ensure that you have backups of any data entered our services.
  19. No compensation : If you experience any downtime, access issues or data loss, discontinuing the use of our services is the only available recourse for you.
  20. Modifications : We regularly introduce new updates, modifications and improvements to our services, and may also discontinue certain features. We make every effort to notify you of such changes when practical, such as through email, on our blog, or within our services upon login
  21. Termination : You can cancel your subscription by providing a written notice with a 30 days advance notice. Similarly, we may also terminate your subscription with the same amount of notice. However, if you breach any of the terms and conditions, we may terminate your subscription immediately.
  22. No refunds : If you cancel your subscription or if we terminate it in accordance with the terms outlined, you are not entitled to any refund
  23. Retention of your data : Upon termination of your subscription, whether by you or us, your data will be archived and no longer accessible to you. We will retain your data for a period of 12 months. As a subscriber, you have the option to reactivate your subscription and regain access to your data by paying the subscription fees during this retention period. We retain data in order to meet any record retention obligations, but if you wish to have your data completely removed, you may contact us
  24. You indemnify us : You agree to indemnify us against any losses, costs (including legal fees), expenses, demands or liability that we may incur due to a third-party claim against us arising from your use of our services or any third-party product, except in cases where. Tech Ideas is at fault or claim is against Tech Ideas software
  25. Disclaimer of warranties : You acknowledge and agree that by using the services, you are solely responsible for any risks involved. The services are provided on an "as-is" and "as-available" basis. Tech Ideas explicitly disclaims any and all warranties, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Tech Ideas make no warranty that the services will be uninterrupted, timely, secure, or error-free. Any material downloaded or obtained through the use of the services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system, mobile phone, wireless device, or data that results from the use of the services or the download of any such material. No advice or information, whether oral or written, obtained by,either party our employees, or representatives shall create any warranty not expressly stated in the agreement.
  26. Limitation of liability : By using the service, you agree that Tech Ideas will not be responsible for any indirect, special, punitive, consequential, or incidental damages, including but not limited to loss of business profits, business interruption, computer failure, or loss of business information, resulting from your use of or inability to use the service. Tech Ideas's liability to you for any service, whether direct or indirect, shall not exceed fifty thousand rupees (₹50,000) or the fees paid by you during the twelve(12) months prior to the event that caused the liability, whichever is lower. Even if Tech Ideas is informed of the possibility of such damages, it shall not be held liable for any damages.
  27. Dispute Resolution : Any dispute or difference arising out of or in connection with this Agreement shall be resolved amicably between the Parties, failing which, within 30 days of either of the Parties raising such dispute or difference, shall notify the other of initiating arbitration proceedings and shall submit to arbitration to a Muually agreed arbitrator appointed by the Company. The venue and seat of Arbitration shall be Mumbai and the language of arbitration shall be English. The Arbitration shall be conducted as per the Arbitration and Conciliation Act, 1996.
  28. Governing Laws : This Agreement shall be governed by and construed in accordance with the laws of India and the Courts of Mumbai shall have exclusive jurisdiction.
  29. Force Majeure : We make every effort to manage what we can control, but we cannot be held responsible for any failure or delay in fulfilling our obligations under these terms due to events or circumstances that are beyond our control and deemed reasonable
  30. Notices : Any notice you send to Tech Ideas must be sent to legalnotices@techideas.co.in Any notices we send to you will be sent to the email address you’ve provided us through your subscription.
  31. Changes to these terms : We reserve the right to update these terms of use from time to time, but any changes will not apply retroactively. We will make reasonable efforts to notify you of any material changes before they become effective, typically with at least 30 days' notice, except in cases where immediate changes are necessary. We will notify you by email or by posting a notice within our services. If a change is not material, we may not notify you. You may terminate your subscription if you find a modified term unacceptable by providing the standard advance notice to Tech Idea. To stay updated with the current terms, you can refer to the version and date last updated at the top of the terms.
  32. Enforcement of terms : If any portion of these terms cannot be enforced by either party, that particular part will be disregarded, while the rest will still be upheld
  33. End of Terms of Use